Table of Content
- Do home warranties cover pre-existing conditions?
- Customer Reviews
- Allied Home Warranty Consumer Reviews
- Allied Home Warranty, Houston, TX n/a Deceptive advertisement; repair work done by a nonprofessional. Houston, Texas
- What category is Allied Home Warranty related to?
- Our Assessment of OneGuard Home Warranties
- Coverage from OneGuard Home Warranties
File a complaint with the state agency that licenses them, the Texas Real Estate Commission. Search for "TREC residential service program" and click the link for complaints. In addition I contacted an independent reputable AC company for a second opinion and they too refute Allied Home Warranty's claim.
They have also received an impressive 4 out of 5 star rating based on more than 300 customer reviews. Just like other home warranty companies, OneGuard has annual limits to what it will spend for the repair and replacement of a specific system, appliance or service. If the repair cost exceeds the cap for that year, you will have to pay the difference out of pocket. Today’s Homeowner works with an independent reviews team to create evidence-based research that helps our readers make informed decisions. For transparency, we may be compensated if you purchase through a link. My husband and I filed a service request 2 weeks ago for a simple dishwasher repair and it is still not fixed .
Do home warranties cover pre-existing conditions?
Discuss the issues you have had with Allied Home Warranty and work with their customer service team to find a resolution. In general, home warranty companies will offer at least two plans that cover a combination of systems and appliances. Popular plan types include systems plans, appliance plans, combination plans, and customizable plans. Plans from OneGuard Home Warranties are very reasonably priced.
This company has changed its contract several times in the 4 years I have had them. GRANBURY, TEXAS -- Allied Home Warranty has terrible customer service. I have worked in different forms of customer service for 6 years so trust me when I say I know a thing or two about how you should treat your paying customers! Plus, I have common sense about how you should treat other people. Allied Home Warranty knows nothing about customer service.
Customer Reviews
This company is known as the industry founder and has almost 50 years of experience. If you choose to expedite normal, non-emergency service, you will be responsible to pay any additional fee out of pocket. Home warranty plans don’t always cover every single part of an appliance or system. Here are a few examples of what is and isn’t covered by OneGuard Home Warranties.
To keep our data current, our team regularly updates the data points for each company to ensure their coverage offerings, pricing and availability are accurate. Under normal circumstances, OneGuard will connect you with an authorized contractor within four business hours, or within 48 hours on weekends or holidays. The contractor will then get in touch with you to set up an appointment. The contractor’s diagnosis results in coverage denial.
Allied Home Warranty Consumer Reviews
I called back again and got someone who said previous plumber wasn't coming out and that a new plumber would be calling. That plumber never called but I called them and they showed up that afternoon and said they would try to get the seals to fix the faucet. The plumber said he hesitated to come out on this call because Allied owed them over five hundred dollars for previous work and couldn't get paid.
They sent out tech who changed out our opener with new one. A year and a half goes by and garage door starts cracking in middle and then garage door opener goes out. Call Allied and tech comes out says new garage door opener was not installed correctly and not to code. He said it was hung too high and too close to ceiling and put too much strain on door causing fatigue and it cracked. SAN ANTONIO, TEXAS -- I had a routine check done per an email from Allied.
We recommend going with a company like American Home Shield or Select, so you’re not stuck at home with a broken system or appliance for too long. Reproduction in whole or in part without permission is prohibited. Here’s a rough overview of OneGuard Home Warranties’ coverage cap. Add-ons are priced on a per item basis, and the cost varies slightly by state. We recommend calling OneGuard for accurate pricing. As an example, here is a general breakdown of add-on costs for Nevada homeowners.
Fast forward, had A/C tune up end of fall 2013. 2 months later A/C compressor goes out on a 3 year old unit. Allied says compressor is under manufacturer's warranty so they are not covering it. After multiple un-returned phone calls and voice mails spanning this two week time, my husband waited for over an hour on hold today only to find out they won't replace the simple part. They will only give us $229 cash to replace our $600 Whirlpool Gold dishwasher. Here is the proper way to file a complaint against Allied Home Warranty.
He inspected the entire system thoroughly, I might add. BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
They said OK and the tech showed up WITH a helper and completed the repair. NRG said Allied would provide no further repairs to my plumbing even though it received a clean bill of health by a licensed inspector less than two months earlier. Allied said repairing or replacing pipes is a "modification" and their contract doesn't cover modifications. So, replacing or repairing anything can be considered a modification and is therefore not covered if it would cost Allied too much money to fix.
Other than component-based exclusions, there are several general exclusion standards. For example, OneGuard Home Warranties does not cover systems and appliances under a manufacturer’s warranty or a homeowner’s insurance policy, nor do they cover systems classified as commercial. A more comprehensive list of exclusions should be available in your contract under the “Limitations of Liability” section. OneGuard Home Warranties was founded by property managers in 1990 and has grown into a one-stop-shop for home care and maintenance. The company offers a unique combination of home warranty plans and home maintenance services, such as pest control and carpet cleaning.
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